Privacy Policy
by Delaroke Gallery, contemporary art gallery based in the United Kingdom.

Last updated: 17 October 2025

1. OVERVIEW

Delaroke Gallery (“we”, “our”, “us”) values your privacy and is committed to protecting your personal information.
This Privacy Policy explains how we collect, use, store, and share personal data when you visit www.delaroke.art, make a purchase, or interact with our services online or in person.

By accessing our website or purchasing from us, you consent to the collection and use of your information as described in this policy.

2. INFORMATION WE COLLECT

We may collect the following types of information:

a. Personal Information

• Name, email address, phone number, billing and shipping address

• Payment details (processed securely by third-party payment providers)

• Order and transaction history

b. Technical Information

• IP address, browser type, device information, operating system

• Website usage data (via cookies or analytics tools)

c. Optional Information

• Messages, comments, or feedback submitted through forms or email

• Subscription preferences for newsletters and updates

We do not collect or store sensitive personal data unless absolutely necessary for legal or payment verification purposes.

3. HOW WE USE YOUR INFORMATION

Your data helps us to:

• Process orders, payments, and deliveries

• Communicate order updates and customer support responses

• Improve our website experience and services

• Comply with legal and tax obligations

• Send marketing updates (only if you’ve opted in)

We never sell your personal information to third parties.

4. PAYMENT SECURITY

All payments are handled through secure third-party gateways such as Stripe, PayPal, or other approved processors.
We do not store or have access to your full payment card details.

5. COOKIES

Our website uses cookies to enhance user experience and analyse traffic.
Cookies help us remember your preferences, language settings, and cart contents.

You can manage or disable cookies through your browser settings, but doing so may affect website functionality.

For full details, please see our Cookie Policy (available on our website).

6. DATA SHARING AND THIRD PARTIES

We may share necessary information with:

• Delivery partners for shipping your artwork

• Payment processors for secure transactions

• Service providers who maintain our website and analytics

• Artists whose works are sold through our platform (only when necessary for provenance or authentication)

All partners and service providers are required to handle your information securely and in compliance with applicable data protection laws.

7. INTERNATIONAL SHIPMENTS

Some artworks are fulfilled from Delaroke Gallery UK or Delaroke Gallery Nigeria.
In such cases, your contact and delivery details may be shared securely with our local gallery team or artist for shipping purposes.
We maintain strict confidentiality and data protection standards across all locations.

8. DATA STORAGE AND RETENTION

Your data is stored securely on encrypted servers and retained only as long as necessary to:

• Complete your order and aftercare

• Comply with legal, accounting, or tax requirements

• Maintain transaction history for provenance and authenticity records

When data is no longer needed, it is safely deleted or anonymised.

9. YOUR RIGHTS (UNDER UK GDPR)

You have the right to:

• Access the personal data we hold about you

• Request correction of inaccurate or incomplete information

• Request deletion of your personal data (where legally applicable)

• Withdraw consent for marketing at any time

• Data portability, allowing you to request a copy of your information

To exercise these rights, contact us at privacy@delaroke.art.

10. EMAILS AND MARKETING COMMUNICATIONS

We may send you occasional updates about exhibitions, new artworks, or events — but only if you’ve subscribed.
You can unsubscribe at any time by clicking the “unsubscribe” link in our emails or by contacting us directly.

11. THIRD-PARTY LINKS

Our website may contain links to third-party websites (e.g., artist pages, press articles, social media).
We are not responsible for the privacy practices or content of these external sites. Please review their policies before engaging.

12. CHILDREN’S PRIVACY

Our services are intended for adult collectors and art enthusiasts.
We do not knowingly collect personal information from individuals under the age of 16. If you believe a minor has provided us data, please contact us immediately for removal.

13. DATA TRANSFERS OUTSIDE THE UK

In some cases, your information may be transferred to and processed in countries outside the UK (such as Nigeria or the EU).
We ensure that appropriate safeguards are in place, including contractual data protection clauses, to maintain equivalent standards of privacy.

14. CHANGES TO THIS POLICY

We may update this Privacy Policy from time to time to reflect legal, technical, or business changes.
The latest version will always be available on this page, and the “Last updated” date will indicate when it was revised.

Continued use of our website after updates signifies your acceptance of the revised policy.

15. CONTACT US

For any questions, requests, or privacy-related concerns, please contact us at:

Delaroke Gallery
Email: privacy@delaroke.art
Website: www.delaroke.art